I have been in the car business for 14 years and initiated thousands of claims with dozens of different companies. Shayleen Naico, Cole Bender, Jim Burock, Eric Hill, Joe Blakley, and Dave Strebeck, to name a few at EFG Companies, are BY FAR the best in the business! Too many of the other warranty organizations work harder at saying ‘no’ than they do at helping a customer. The crew EFG fight to help us get the claim approved and HELP THE CUSTOMER!! Hats off to my people at EFG!! Thank you for the years up to, and the years to come!!