EFG Companies Fully Operational and Serving Clients Needs

EFG Companies’ two primary commitments of serving our clients and employees remain today as they have for the last 42 years. They are guided by our corporate values which serve as the fabric of our company.

  • Dependability
  • Respect
  • Integrity
  • Visionary
  • Excellence

Even in today’s global environment of assessing and curtailing the coronavirus, our ability to fulfill our commitments remains at full capacity. We’ve built our technology infrastructure to support a 100% remote workforce.

In terms of our field representative engagements in client locations, many of the services and engagement we provide can be accomplished by phone, online, or mobile.

The EFG DRIVE Portal continues to serve our clients with account activity monitoring and updates including transactions, balance inquiries, reporting, etc.

Our claims department is fully operational and continues to provide our nationally award-winning service.

All emails and phone numbers that you are used to using in your interactions with EFG Companies remain the same, regardless of whether we are working onsite at our corporate headquarters or in a remote capacity.

Innovative

The innovator that brought you WALKAWAY®, the nation’s first vehicle return program – the basis for the widely-acclaimed 2008 – 2011 Hyundai Assurance Program serving more than 700,000 consumers.


Proven

Consistently outperforming the industry’s public entity average upwards of $100 PRU. Represents the highest performing F&I Dealer of the Year as recognized by F&I and Showroom.


F&I and Showroom Magazine F&I Pacesetter

Leader

The first product provider to AFIP-certify its entire field team. The only product provider to be awarded sixteen Stevie® Awards for Sales and Consumer Service in these categories: Contact Center of the Year, Field Sales Team of the Year and Business Development Achievement of the Year.


Association of Finance & Insurance Professionals

Qualified

The only product provider to be awarded the Blue Seal of Excellence by the National Institute of Automotive Service Excellence (ASE). The only product provider to be certified as Customer Service Center of Excellence by Benchmark Portal.


ASE Certified BenchmarkPortal Top Contact Center
F&I and Showroom Magazine F&I Pacesetter
Stevie Award
F&I and Showroom Magazine Dealer of the Year
Association of Finance & Insurance Professionals
ASE Certified
National Association of Minority Auto Dealerships
Powersports Business Nifty 50
Northwood University
SSAE16 Certified
American Business Awards
BenchmarkPortal Top Contact Center
Consumer Credit Compliance Certified